Terms of Service

Service Scope

SocialManager provides tools for authenticated operators to manage Facebook Page workflows, including connection, scheduling, publishing, monitoring, and moderation features as they become available.

Features may change over time as the product evolves, integrations are approved, or Meta platform requirements change.

Eligibility and Account Use

You must be authorized to use the service, access any connected Pages, and instruct the platform to act on behalf of those Pages or associated businesses.

You are responsible for maintaining the security of your account credentials and for all actions taken through your account.

Customer Responsibilities

You remain responsible for your content, publishing decisions, connected assets, and compliance with Meta policies. SocialManager is a management tool and does not become the publisher of your business content merely by processing your instructions.

• Provide accurate business and account information
• Connect only Pages and assets you are authorized to manage
• Ensure scheduled, published, or moderated content complies with applicable law and platform policies
• Avoid abusive, misleading, infringing, or unlawful use of the service

Acceptable Use

• Do not use the service to violate laws, third-party rights, or platform rules
• Do not attempt to bypass access controls, rate limits, or security protections
• Do not interfere with service stability, monitoring, or other customers’ use
• Do not upload malicious code, spam, or deceptive content

Availability and Changes

The service is provided on an evolving basis. We may modify, suspend, or remove features when required by technical, security, compliance, infrastructure, or third-party platform changes.

We do not guarantee uninterrupted availability, particular delivery times, or the continued availability of any third-party integration.

Third-Party Platforms

SocialManager depends on third-party providers, including Meta and hosting or infrastructure vendors. Your use of connected features may also be subject to those providers’ terms, policies, rate limits, and approval rules.

If a third-party platform revokes permissions, changes its policies, or disables access, affected functionality may stop working without liability for resulting downtime or feature loss.

Termination and Suspension

We may suspend or terminate access where needed to protect the service, investigate abuse, comply with law, respond to platform requirements, or address nonpayment or breach of these terms.

You may stop using the service at any time. Data deletion requests are handled according to the Privacy Policy and Data Deletion instructions.

Disclaimers and Liability

The service is provided on an "as available" and "as is" basis to the maximum extent permitted by law. We disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for losses caused by user error, third-party platform actions, downtime, or content decisions made by customers.

Governing Law

These Terms of Service are governed by the laws of the Republic of Kosovo, without regard to conflict-of-law principles. Any dispute arising from or relating to the service will be subject to the competent courts of Kosovo, unless applicable law requires otherwise.

Contact

Questions about these terms should be sent to support@kodimi.com. Legal business details: Kodimi L.L.C., DËSHMORËT E 1903, 12, Mitrovicë, Kosovo, Kosovo.